Privacy Policy

1. Introduction

SciSports Inc. and SciSports B.V. (together “SciSports”, “we”, “us”, or “our”) are committed to protecting your privacy.

Depending on your location, the following entity acts as the data controller of your personal data:

• SciSports Inc. for users located in the United States
• SciSports B.V. for users located in the European Economic Area (EEA), United Kingdom, and Switzerland

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit https://www.fcelevate.com (the “Website”).

This Website is intended for business users and individuals interested in SciSports’ products and services and is primarily aimed at users in North America, but may be accessed globally, including from the European Economic Area (“EEA”), United Kingdom, and Switzerland.

Company details:

SciSports Inc.
3800 Gaylord Pkwy
10th Floor, Suite 1050
Frisco, TX 75034
United States

and

SciSports B.V.
Woudenbergseweg 56
3707 HX Zeist
The Netherlands

Email: [email protected]

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Contact Data: email address (via forms)
• Technical Data: IP address, browser type, device information
• Usage Data: pages visited, interactions, navigation behavior
• Marketing Data: preferences regarding marketing communications

We do not collect phone numbers or provide user accounts.

3. How We Collect Your Data

We collect personal data through:

• Newsletter sign-up forms (Customer.io)
• Contact and call-to-action forms (Customer.io)
• Cookies and tracking technologies
• Analytics tools (Google Analytics via Google Tag Manager)

Form submissions are processed and stored in Customer.io, including consent records.

4. Purpose of Processing

We use personal data for:

• Responding to inquiries
• Sending newsletters and marketing communications
• Managing leads and customer relationships
• Improving website performance and user experience
• Measuring and optimizing marketing campaigns (including retargeting)
• Complying with legal obligations

5. Legal Basis for Processing (EEA/UK Users)

If you are located in the EEA, UK, or Switzerland, we rely on:

• Consent – for cookies, newsletters, and marketing tracking (where required by law)
• Legitimate interests – for improving our Website and services where permitted
• Legal obligations

You may withdraw consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies, including:

• Essential cookies – required for the Website to function
• Analytics cookies – Google Analytics
• Marketing cookies – LinkedIn, Meta, Microsoft Advertising

We use Cookiebot (by Usercentrics) as a consent management platform to collect and manage cookie preferences.

Where required by law (e.g. in the EEA), non-essential cookies are only placed after your consent.

The cookies and tracking technologies used on this Website are listed below. You can change or withdraw your consent at any time via the cookie banner.

7. Marketing and Advertising

With your consent, we:

• Send newsletters via Customer.io
• Track engagement with emails and website content
• Use advertising tools (LinkedIn, Meta, Microsoft) for targeting and retargeting

You can unsubscribe at any time using the link in our emails.

8. Sharing of Personal Data

We do not sell personal data in the traditional sense. However, certain use of advertising and analytics tools may be considered “sharing” under applicable laws (such as California law).

We may share data with trusted service providers, including:

• Customer.io (forms, email marketing, and CRM)
• Google (analytics and tag management)
• Advertising platforms (LinkedIn, Meta, Microsoft)
• Hosting and infrastructure providers

These providers process data under contractual safeguards.

9. International Data Transfers

Your personal data may be transferred to and processed in the United States and Canada.

Where required, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Participation in applicable data transfer frameworks (where available)

10. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected.

Typical retention periods include:

• Contact form submissions (Customer.io): 24 months after last interaction
• Newsletter data (Customer.io): until you unsubscribe or after 24 months of inactivity
• Analytics data (Google Analytics): 14 months (default industry standard)
• Cookie consent records: up to 12 months

We may retain data longer where required for legal or compliance purposes.

11. Your Privacy Rights

For EEA / UK / Switzerland Users (GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

We do not engage in solely automated decision-making that produces legal or similarly significant effects. However, we may use limited profiling for marketing and analytics purposes, such as analyzing your interactions with the Website to personalize content and advertising.

For US Residents (including California)

Depending on your state of residence, you may have the right to:

• Know what personal data we collect and how we use it
• Request deletion of your personal data
• Correct inaccurate data
• Opt out of the “sale” or “sharing” of personal data for advertising purposes
• Limit use of sensitive personal information (if applicable)

As described above, we do not sell personal data in the traditional sense. However, certain advertising activities may be considered “sharing” under California law. You may exercise your right to opt out of the “sale” or “sharing” of personal data by adjusting your cookie preferences or contacting us at [email protected].

12. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from individuals under 13.

For individuals between the ages of 13 and 16, we recommend that use of the Website and submission of personal data occur with the involvement or consent of a parent or legal guardian, where required by applicable law.

If you believe that we have collected personal data from a child without appropriate consent, please contact us at [email protected] so that we can take appropriate action, including deletion of the data.

13. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

16. Contact

SciSports Inc. and SciSports B.V.
Email: [email protected]